Our customers often ask us about our workflow. They want to make sure that work will go smoothly and align with product owner needs. It’s quite obvious that these things can be crucial in product development
In most cases our customers would like to know how recruitments are established. As a team of developers the most important things for us is to get as much information about our customers needs as we can. From customers point of view the best approach is to describe needs, workflow and desired outcome. These three things are essential for us to better understand the big picture. It is really helpful when we’re facing the questions like: How long does it take to do that, how much would it cost. Mautic Developers main idea is to build our customer success with solutions we provide. To be able to do that Mautic Developers team need to have as much information as possible about customers quote.
The whole process from the quote, through production, to support, can be summarized in these 5 points
1. Understanding requirements
Describe your needs in the most specific way. Try to explain your workflow and desired outcome in as much detail as possible. Alternatively grab a Skype call with us
2. Estimation / quote
We will estimate your project and get back to you with more info about timing and costs. We’re working in time and material model with $45/h rate or depending on customer’s needs we can estimate a fixed price.
3. Order / Reporting
Once Mautic Developers take the order, we will report to you weekly progress of the work.
When we finish our code we will deploy it on the production environment and set it up with third party systems
When your solution is out on production we will maintain our code for 60 days after deployment with no extra fees.
- Describe your desired outcome and workflow as precisely as possible
- Reporting and communication during development process is fully transparent
- We provide support for our solutions for 60 days after shipment
So keep calm and do Mautic